If one of our printed publications does not meet your needs and you would like a refund, just send it back to us in resalable condition within thirty days of purchase, and we will refund your original purchase price. Purchases of eBooks for download may be refunded if the download was unsuccessful or under special circumstances.  For refund requests, please include your name, current email address, date of purchase, and the nature of the issue. Please send returnable printed books to: ClueSearchPuzzles.com, 3472 Research Pkwy Ste 104 #175, Colorado Springs, CO 80920  If no printed books are being returned, you may contact us at admin@cluesearchpuzzles.com.

Please note that our refund policy applies only to purchases from this website directly.  We cannot accept refund requests for publications purchased from third parties.  If you did not purchase your publication from us directly, please contact your reseller for their refund policy. ClueSearchPuzzles.com does not require resellers to repurchase books or honor refund requests.

Any suggestions about what we could improve or what we could have done better in serving you are appreciated. Your satisfaction is our goal and we want to hear about any issues or suggestions you may have regarding our products.

Your privacy is important to us. ClueSearchPuzzles may use tracking cookies to monitor website traffic and visitor usage, and may gather information that may or may not include personally identifiable information. This information may be used to provide improved services to our visitors, but any personal information collected on this website will not be sold, distributed, or used by anyone outside of ClueSearchPuzzles.com or our payment service providers, unless required by law.

Your contact information may be used by ClueSearchPuzzles.com on occasion for related news or product announcements, unless you indicate to us that you prefer not to receive promotional materials from us.

We use third-party advertising companies such as Google™ to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.